Railways fined Rs 60k after Mohali elderly deprived of toilet facility for over 24 hrs
Indian Express·4h ago·Neutral
What Happened
Indian Railways faced Rs 60,000 penalty after a senior citizen from Mohali experienced unusable toilet facilities throughout a 24-hour train journey. The District Consumer Commission found Railways guilty of service deficiency, ordering Rs 30,000 compensation to passenger Surinder Kumar Munshi, plus Rs 30,000 deposited to legal accounts. The TTE failed implementing promised cleaning at multiple stations.
Key Entities
Indian RailwaysDistrict Consumer Disputes Redressal CommissionSAS Nagar (Mohali)Surinder Kumar MunshiJammu Tawi-Bandra Terminus Special AC TrainRs 60,000 penalty