Luxury to nightmare: Apex consumer body orders Rs 18 lakh relief for ‘defective’ Audi after 14-year battle
Indian Express·4h ago·Neutral with Positivity
What Happened
The National Consumer Disputes Redressal Commission ordered Rs 18.34 lakh compensation to a Chandigarh buyer for a defective Audi purchased at Rs 37.70 lakh in 2012. The car developed serious defects within months. After a 14-year legal battle and multiple dismissals, the apex consumer body granted partial monetary relief instead of full refund, acknowledging inherent manufacturing issues.
Key Entities
National Consumer Disputes Redressal Commission (NCDRC)ChandigarhGursimran Singh WaliaAudiRs 18.34 lakhRs 37.70 lakh